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FAQ
Frequently Asked
Frequently Asked
Questions.
Find answers to the most common questions about our services, process, pricing and projects. If you can't find what you're looking for, feel free to reach out to us.
FAQ Categories
General Questions
Get to know more about Travenco and how we work.
We are based in Demo City and provide construction and renovation services across the surrounding region, including residential, commercial and industrial projects. If you're unsure whether we cover your area, feel free to contact us and we'll be happy to help.
We handle new residential and commercial construction, renovations, roofing, concrete work, and interior and exterior finishing, as well as outdoor spaces such as terraces and retaining walls.
[Sample answer] Describe your company's licences and insurance cover here, and say how clients can request documentation.
Yes. The initial consultation and quote are free and come with no obligation.
Send us a message through the contact form or request a quote. We'll get back to you within 24 hours to arrange a call or site visit.
Yes. We work with homeowners, businesses and developers, on projects ranging from small renovations to full commercial builds.
Clear communication, a single point of contact for your whole project, and a commitment to finishing on time and on budget.
Our Services
What we can build, renovate and finish for you.
Yes. We cover everything from ground-up construction to partial and full renovations.
Yes. We repair, replace and install pitched and flat roofs, including storm damage repairs.
Yes. We can manage the entire project, including subcontractors, scheduling and quality control.
Pricing & Payments
How quotes, costs and payments work.
After reviewing your request and visiting the site, we prepare a detailed quote that breaks down materials, labour and timeline.
Costs only change if the scope changes or unforeseen site conditions arise. Any change is agreed with you in writing before work continues.
We accept bank transfer. Larger projects are paid in stages tied to agreed milestones.
Project Process
What to expect once your project starts.
We prepare a plan and quote. Once you approve them, we schedule the work and handle any permits that are needed.
You'll receive regular progress updates, typically weekly, and you can reach your project manager at any time.
A dedicated project manager oversees your project from start to finish and is your single point of contact.
Timelines
How long projects typically take.
Most renovations take between two weeks and three months, depending on scope.
Weather, permit approval times, material availability and changes to the scope can all affect the schedule. We plan for these and keep you informed.
Materials & Quality
The materials we use and how we check our work.
We recommend durable, low-maintenance and energy-efficient materials from trusted suppliers, matched to your budget and design.
We carry out inspections at every key stage, and a final walkthrough with you before handover.
Permits & Regulations
Building permits and compliance.
That depends on the type and scope of the work. We'll tell you what's required for your project.
Yes. We prepare the documentation and coordinate with local authorities on your behalf.
After Project Support
Support after your project is complete.
You receive all documentation and warranty information, and we remain available for any questions.
Contact us by phone or email and we'll arrange a visit to assess and resolve the issue.
Still Have Questions?
Can't find the answer you're looking for? Our team is here to help. Get in touch and we'll be happy to discuss your project.